Front Office Staff
About the company
Advantage Physical Therapy is a leading provider of rehabilitative and therapeutic services dedicated to improving the lives of our patients. Our warm and friendly environment is focused on delivering high-quality care with compassion and expertise. We are committed to enhancing the well-being of our community and providing exceptional services to individuals of all ages.
View companyLocation
Woodmere, NY
Department
Patient service Coordinator
Type
Office
Salary
$15-20 hr
Hiring NOW
Posted on:
September 8, 2023
About Us:
Advantage Physical Therapy, a leading private practice spearheaded by board-certified orthopedic specialists, is dedicated to delivering unmatched patient care. We are on a quest to find a dynamic Patient Service Coordinator who will be the front-line representative of our brand, ensuring every patient begins their journey with a positive experience.
Primary Responsibilities:
- Provide a warm, welcoming environment for all patients, ensuring a seamless and positive experience from entry to exit.
- Manage patient intake processes, collecting and recording pertinent information with accuracy and sensitivity.
- Coordinate appointment scheduling, confirmations, and rescheduling as necessary.
- Lead and optimize front office workflows, ensuring timely and efficient patient transitions.
- Work closely with clinical staff to ensure smooth coordination of patient care.
- Address and resolve patient queries, feedback, or concerns in a professional and compassionate manner.
- Manage patient billing and insurance inquiries, ensuring clarity and understanding.
- Maintain a high standard of patient confidentiality in all interactions.
- Participate in team meetings and continuous improvement initiatives to enhance patient experience.
Qualifications:
- High School Diploma or equivalent. A degree in a related field is a plus.
- Prior experience in a patient-facing or customer service role, preferably within a healthcare setting.
- Proficiency in using electronic health record (EHR) systems and office software.
- Excellent interpersonal and communication skills.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Demonstrated commitment to professional growth and continuous learning.
Why Join Advantage Physical Therapy?
As our Patient Service Coordinator, you will:
- Play a crucial role in ensuring each patient feels valued and heard.
- Work in a collaborative and supportive environment that prioritizes professional growth.
- Engage in regular training and development sessions.
- Enjoy a competitive compensation package and benefits.
How to Apply: If you believe you have the dedication and skills to make a significant difference at Advantage Physical Therapy, send your resume, cover letter, and any relevant certifications to daniel.vapne@advanpt.com. Highlight in your cover letter why you are the perfect fit for this role and how you can elevate the patient experience.
